How to Cancel a HelloFresh Subscription
Find out how you can cancel your food box subscriptions. Or, if you’re still enjoying serving up delicious home-cooked dinners with HelloFresh, below you’ll find our latest offers available to new and current subscribers.
Find out how you can cancel your food box subscriptions. Or, if you’re still enjoying serving up delicious home-cooked dinners with HelloFresh, below you’ll find our latest offers available to new and current subscribers.
Check out our new Delivery Check-in feature
Did you have a problem with your HelloFresh delivery?
Have you seen our Delivery Check-in feature? You can use it to report any issues with your recent order - from box deliveries to queries about your ingredients. It’s so easy to get in touch - you can even use it to talk to one of our agents directly, to support you to get the problem sorted. If you need answers to your queries on the spot, you can use our self-reporting tool. It’s available 24/7 and is a super easy way to get help when you need it.
Are you a new customer wanting to know how you can cancel a HelloFresh subscription?
We’re excited to hear that you’re considering having dinner with HelloFresh. You can choose your perfect menu from a range of delicious recipes each week, and we’ll deliver just the right amount of fresh ingredients and easy-to-follow recipe cards right to your door.
Are you an existing customer wanting to cancel your HelloFresh subscription?
We’re sorry to hear you want to cancel your HelloFresh subscription. If you change your mind and want to enjoy delicious home-cooked meals again, get in touch so we can tell you about the latest offers and our new and improved menu.Find out more about the HelloFresh cancellation policy
How can I cancel a HelloFresh subscription in Ireland?
It’s easy to cancel your HelloFresh subscription. Simply follow these steps:
1. Sign in to your HelloFresh account
2. At the top left of the page, click on the menu tab and then select ‘Account Settings’
3. Scroll down and select ‘Cancel my plan’.
4. You will find some other solutions on this page but if you still wish to cancel, scroll down and select 'Cancel Anyway' and follow the steps.
5. The final screen will confirm ‘Your plan is now deactivated’, then click close to confirm.
6. You will be sent an email confirming your subscription cancellation; keep it for future reference.
1. Sign in to your HelloFresh account
2. At the top left of the page, click on the menu tab and then select ‘Account Settings’
3. Scroll down and select ‘Cancel my plan’.
4. You will find some other solutions on this page but if you still wish to cancel, scroll down and select 'Cancel Anyway' and follow the steps.
5. The final screen will confirm ‘Your plan is now deactivated’, then click close to confirm.
6. You will be sent an email confirming your subscription cancellation; keep it for future reference.
What is the deadline for cancelling a HelloFresh subscription?
You will need to update your account by our deadline, which is 11:59 PM on Wednesday the week before delivery is due.